Can I ask for a refund?
Yes. Once your return has been successfully processed, we will confirm your refund by email.
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Refunds
Here you can find all you need to know about refunds.
How long before a refund is processed?
After you receive the confirmation by email that your return has been successfully processed in our warehouse, we will process your refund within 72 hours. You will receive a refund confirmation by email.
Do you refund shipping costs?
We do not refund shipping costs.
Can I ask for an exchange instead of a refund?
We do not offer exchanges. We only offer refunds.